Safestor - Tenant Insurance

Coverage you can’t afford to be without!
Visit the Safestor Website

Unforeseen and unexpected losses can happen as the result of natural disasters, weather and other events beyond anyone’s control. Protecting your stored goods from such losses is your responsibility. While we take many precautions to provide you with a safe and secure storage environment, we cannot be responsible for losses that may occur. For that reason, we offer Safestor - an inexpensive, optional insurance plan to safeguard your stored goods.

Why Safestor?

For those customers who have homeowners’ or renter’s coverage, these policies often restrict the amount of coverage offered or impose additional exclusions for goods stored away from the insured’s residence. Often, customers who store their goods are moving and between homes. As a result, they may not have a homeowner’s, renter’s or other insurance policy in effect to insure their stored goods.

Safestor was especially designed to provide self-storage customers with low-cost insurance for their goods while in storage. Safestor is available in $1,000, $5,000, $10,000 and $15,000 coverage limits, with a $100 deductible for each covered loss.

What Does Safestor Cover?

Safestor covers you in case of loss or damage to your goods from:

  • Tornado
  • Smoke
  • Hurricane
  • Leaking Water
  • Earthquake
  • Explosion
  • Wind
  • Fire
  • Hail
  • Burglary*
  • Lightning
  • Vermin

* Burglary coverage applies only when there are visible signs of forced entry and a filed police report, and is limited to the burglary percentage selected. You can choose 50% burglary coverage and be paid for losses of up to 50% of the amount of your coverage limit, OR you can choose 100% burglary coverage and be paid for losses up to 100% of your coverage limit. All other covered causes of loss are covered up to 100% of your coverage limit.


Safestor does not provide coverage for jewelry, furs, watches, money, securities, documents or motorized vehicles, nor is there coverage for any loss resulting from war, flood, vermin or climate conditions such as rust or mildew.

Claims Checklist

In the event of a claim, follow these simple procedures to ensure that your claim can be processed quickly and fairly.

If you loss is due to burglary, holdup, vandalism or malicious mischief, the policy requires that you file a police report.

  • You should secure the remaining goods in storage to prevent further loss or damage.
  • You should not dispose of any damaged goods until our claims adjuster has inspected them.
  • You should make a list of your lost or damaged goods with identification numbers, gather photos, receipts or other proof of ownership and value.
  • Toll-Free Claims and Questions Hotline: 1-877-528-5674 • Option 2 for claims, Option 4 for questions.

Safestore is offered through Ponderosa Insurance Agency, LLC, and underwritten by Republic Western Insurance Co., 2721 N. Central Ave., Phoenix, AZ 85004.